Amenities & Services

Big Cypress Lodge offers a complimentary vehicle service that runs on the weekends starting June 5, hours of operation are:

• Monday - Friday: 5:00PM - 10:00PM
• Saturday: 9:00AM - 10:00PM
• Sunday: 9:00AM - 5:00PM

The hotel vehicle will travel within the downtown radius of the resort. To use the shuttle, visit the front desk and an associate will call a driver. Once dropped off at your destination, the driver will give you a card with a phone number to request a pick-up later.

Complimentary internet access is included with your stay. Hotel guests have access to wifi throughout the Pyramid. Find login information in your check-in packet.

Located on level three, our fitness center is open 24 hours a day to give you everything you need for a challenging workout.

Located on the third floor, our business center offers a quiet place to work with complimentary computer access.

Temporarily Closed. Guests have access to unlimited complimentary tickets to take the nation's tallest free-standing elevator to the top of the Pyramid. Enjoy dinner and drinks at The Lookout and take in the views of downtown Memphis, Tennessee from the Glass Observation Deck.

Upon arrival, you'll find a basket of complimentary snacks in your room. Enjoy a few sweet and savory treats on us!

Now Open! The Lobby Bar is open on Mondays, Tuesdays, & Wednesdays from 5:00PM - 10:00PM Located on the third floor, visit our lobby area, complete with a full-service bar, cozy fireplace and comfortable seating.