Amenities & Services

Big Cypress Lodge offers a complimentary vehicle service that runs daily from 7:00 AM to 3:00 PM and from 5:00 PM to 10:30 PM, traveling within the downtown radius of the resort. To use the shuttle, visit the front desk and an associate will call a driver. Once dropped off at your destination, the driver will give you a card with a phone number to request a pick-up later.

Complimentary internet access is included with your stay. Hotel guests have access to wifi throughout the Pyramid. Find login information in your check-in packet.

Located on level three, our fitness center is open 24 hours a day to give you everything you need for a challenging workout.

Located on the third floor, our business center offers a quiet place to work with complimentary computer access.

Guests have access to unlimited complimentary tickets to take the nation's tallest free-standing elevator to the top of the Pyramid. Enjoy dinner and drinks at The Lookout and take in the views of downtown Memphis, Tennessee from the Glass Observation Deck.

Each night of your stay, our staff will deliver homemade Mississippi Mud Pie Cookies right to your door.

Visit the lobby on the third floor for complimentary coffee and water every morning during your stay, as well as and make sure to grab a complimentary newspaper available for you daily.

Upon arrival, you'll find a basket of complimentary snacks in your room. Enjoy a few sweet and savory treats on us!

Located on the third floor, visit our lobby area, complete with a full-service bar, cozy fireplace and comfortable seating. Open daily from 5:00 PM - 10:00 PM.