Guest Resources

We're so glad you're staying with us in the iconic Memphis Pyramid. Below, we've compiled resources to make your stay even better, including on-site dining options, things to do in Memphis and a calendar of upcoming events.

In-Room Collateral ›

Shuttle Information ›

Resort Dining

Things to Do in Memphis

Activity & Event Calendar

Hours of Operation

Location	Hours
The Lookout at the Pyramid	Monday – Saturday \| 11:00AM – 8:00PM Sunday \| 11:00AM – 7:00PM
Mississippi Terrace at the Pyramid	Daily \| 24 hours a day
Third Floor Lobby Bar & Lounge	Sunday – Thursday \| 5:00PM – 10:00PM Friday – Saturday \| 5:00PM – 11:00PM
In-Room Dining	Sunday – Thursday \| 11:00AM – 9:00PM Friday & Saturday \| 11:00AM – 10:00PM
Fitness Center	Daily \| 24 hours a day
Sky High Ride	Monday – Saturday \| 11:00AM – 8:30PM Sunday \| 11:00AM – 6:30PM
Glass Observation Deck	Monday – Saturday \| 11:00AM – 8:30PM Sunday \| 11:00AM – 6:30PM
Bass Pro Shops at the Pyramid	Monday – Saturday \| 9:00AM – 9:00PM Sunday \| 10:00AM – 7:00PM
Wahlburgers Wild	Monday – Saturday \| 10:00AM – 9:00PM Sunday \| 10:00AM – 7:00PM
Fishbowl at the Pyramid	Monday – Saturday \| 9:00AM – 8:00PM Sunday \| 10:00AM – 7:00PM

Amenities & Services

Included with your Stay

During your visit to Memphis, enjoy a variety of activities and amenities included with your stay.

Amenities & Services

Things to Know About Your Stay

View Frequently Asked Questions ›

Parking

Check in/out times

CHECK-IN TIME

Check-in begins at 4 PM.

Early check-in may be available before 4 PM upon request for a $50 + tax fee. Please contact the Front Desk if you plan to arrive early. We will do our best to accommodate you, but room availability before 4:00 PM is not guaranteed.

Guests are welcome to enjoy the facilities prior to check-in on the day of arrival.

Guests must be 21 years or older to check in. A $100 authorization hold will be placed on your account at check-in.

CHECK-OUT TIME

Check-out is at 11 AM.

Late check-out fees are as follows:

After 11 AM: $50 charge
After 1 PM: Half-day rate
After 3 PM: Full-day rate

Fees are waived if late check-out is pre-approved.

If you are changing rooms during your stay, please vacate your current room by 11 AM. You do not need to check out at the Front Desk—simply notify us when you leave the room. Charges will transfer to your new room automatically.

If your packed luggage is left inside the room, our staff will move it to your new room for you. Your new room will be available after 4 PM.

Guest Breakfast

Hotel Courtesy Shuttle

Internet Access

Complimentary Sky High Ride Tickets

Hotel Facility Hours

In-Room Collateral

In-Room Safe Operating Instructions

SAFETY INFORMATION

Lost & Found

We're here to do all we can to help reunite you with your belongings. If you've lost something of yours, you can report the items by filling out our lost and found form HERE.

Guest Resources

Resort Dining

Things to Do in Memphis

Activity & Event Calendar

Amenities & Services

Included with your Stay

Things to Know About Your Stay

In-Room Collateral

Lost & Found

Resorts